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CRM Software, by Close

Sales CRM with calling, email and SMS built in, sold per user with an AI calling assistant on every plan.

Score
Not yet scored
Price
Per user from $19/mo
Suits
Solo, Small teams (2–50), Mid-size (51–500)
Runs
Cloud on Web
Visit Close
Compare with Nutshell
Best for
Solo, Small teams (2–50), Mid-size (51–500)
Free option
14-day trial
Standout
Pipeline management
About CloseClose

Close is a sales CRM aimed at founders, solo sellers and small sales teams. Calling, email and SMS are part of the product rather than add-ons, and every plan includes an AI assistant ("Chloe") that can call and qualify leads. Pricing is per user per month; the Solo plan is limited to one user, and annual billing lowers the per-user rate on every tier. A 14-day free trial needs no credit card.

Platforms
Web
Company
Close
Founded
2013
Headquarters
Not verified

Pricing

List prices from the vendor's own page, verified Sep 4, 2026

  1. Solo

    $19per user/month

    US$9 per user per month when billed annually. Limited to 1 user; 500 AI credits per month.

    14-day free trial.

  2. Essentials

    $49per user/month

    US$35 per user per month when billed annually. 1,000 AI credits per user per month.

    14-day free trial.

  3. Growth

    $109per user/month

    US$99 per user per month when billed annually. Adds workflows; 1,500 AI credits per user per month.

    14-day free trial.

  4. Scale

    $149per user/month

    US$139 per user per month when billed annually. Adds predictive dialing; 2,000 AI credits per user per month.

    14-day free trial.

What it can do

Verified capabilities; anything unconfirmed says so
  • Pipeline managementYes
  • Workflow automationWorkflows are listed on the Growth plan.Yes
  • Built-in callingYes
  • API accessPublic developer documentation.Yes

No integrations verified yet.

How we scored it

Editorial, against published criteria

Not reviewed by our editors yet. The facts above are still verified.

Often shortlisted instead

All alternatives

  • Nutshell

    Same small-team segment; per-user tiers with annual discounts; Nutshell starts lower and has no built-in calling.

    Per user from $13/moNot yet scored

  • Copper

    Per-seat small-business CRM; Copper is built around Google Workspace rather than calling.

    Per user from $29/moNot yet scored

  • Attio

    Flexible per-user CRM with a free tier for small teams.

    Free plan, paid from $44/moNot yet scored

Side by side:Close vs Nutshell

Not sure this is the one? Find software like this with the CRM Software finder.

Where it fits

Editorial rankings and reading that mention this product

Ranked for

  • CRM for small businesses: suitability 60 of 100. Solo sellers and small teams; plans from US$19 per user; 14-day trial without a credit card.

Reading

  • How to choose a CRM A factual checklist for picking a CRM: team size, billing terms, calling and email needs, integrations, deployment and trial conditions.
  • What CRM pricing actually charges you for Per user, per plan, or per edition: the three models in this category, and the limits that decide which tier you land on.

Recent updates

From the vendor's own announcements

  1. Improved Android calling sound and stability fixesUpdate

    Improved Android calling sound and stability fixes release updates the Close Android app to use the phone’s default ringtone and volume, prevent crashes during multiple simultaneous calls, and enhance stability when responding to terminated calls.

  2. Event Log is now available in Settings and on LeadsNew feature

    The Event Log provides a searchable record of all changes made in the organization, showing who made each change, how it happened, and when.

  3. Improved navigation on macOS and WindowsUpdate

    Version 9.3.0 introduces history navigation in the app header with back, forward, and history buttons for each tab and simplifies tab titles to show only the page name and organization.

  4. Email verification now required to make changes in CloseUpdate

    Starting August 20 2026, Close will require a verified email to create, update, or delete any account data—including leads, contacts, activities, emails, SMS, and tasks—both in the app and via the API; unverified accounts become read‑only until verification, so users should verify shared or bot logins before the deadline to avoid automation breaks.

  5. Improvement to External Phone Number verificationUpdate

    The system automatically detects already‑verified external numbers, skips the verification call, and adds them directly.

Data last verified Sep 4, 2026 from close.com and manual checks. Facts we cannot verify stay marked as not verified. Some vendor links are affiliate links; they never change a score. How we evaluate

Sources and verification
  • Official websiteSep 5, 2026
  • Official websiteNot fetched yet
  • Official documentationSep 5, 2026
  • Official documentationNot fetched yet
  • Official documentationSep 5, 2026
  • Official pricing pageSep 4, 2026
  • Official changelogSep 5, 2026
  • Manual verificationSep 4, 2026

How sources are ranked and re-checked