Close vs Nutshell
Our verdict
It depends on your prioritiesTwo per-user sales CRMs for small teams: Close bundles calling, email and SMS with an AI calling assistant; Nutshell starts at a lower per-user price and sells email marketing and SMS as add-ons.
TechBigs verdict, published Sep 4, 2026
Teams that call leads from the CRM will find that capability built into Close on every plan; teams that want the lower entry price and separate marketing add-ons will find that structure in Nutshell. Both publish annual discounts and 14-day trials without a credit card.
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Pricing structure
Close lists four per-user plans from US$19 to US$149 per month (US$9 to US$139 when billed annually); the Solo plan is limited to one user. Nutshell lists five per-user plans from US$13 to US$79 per month, each US$6 to US$10 cheaper per month with annual billing, with no seat minimums or maximums.
What is included
Close includes calling, email, SMS and AI credits on every plan; workflows start on the Growth plan. Nutshell includes email and calendar sync on every plan; sales automation starts on the Pro plan, and email marketing, SMS, prospecting and quoting are monthly add-ons.
Trials and billing
Both vendors offer a 14-day free trial with no credit card. Close states a 30-day money-back guarantee. Both bill monthly or annually.
Where they differ
2 facts that can decide it; identical facts are below- PricingClose: Per user from $19/moNutshell: Per user from $13/mo
- Team sizeClose: Solo, Small teams (2–50), Mid-size (51–500)Nutshell: Small teams (2–50), Mid-size (51–500)
Everything else
Same on both unless markedBasics
Scroll sideways to see every product.
| Basics | Close | Nutshell |
|---|---|---|
| Pricing (products differ) | Per user from $19/mo | Per user from $13/mo |
| Team size (products differ) | Solo, Small teams (2–50), Mid-size (51–500) | Small teams (2–50), Mid-size (51–500) |
| Category | CRM Software | CRM Software |
| Product type | SaaS | SaaS |
| Pricing model | Per user | Per user |
| Free plan | No | No |
| Free trial | Yes | Yes |
| Deployment | Cloud | Cloud |
Pricing
Close
- Solo$19/mo
Per user, 14-day trial
- Essentials$49/mo
Per user, 14-day trial
- Growth$109/mo
Per user, 14-day trial
- Scale$149/mo
Per user, 14-day trial
Nutshell
- Foundation$13/mo
Per user, 14-day trial
- Growth$25/mo
Per user, 14-day trial
- Pro$42/mo
Per user, 14-day trial
- Business$59/mo
Per user, 14-day trial
- Enterprise$79/mo
Per user, 14-day trial
Features
Scroll sideways to see every product.
| Feature | Close | Nutshell |
|---|---|---|
| Mobile apps (products differ) | Not verified | Yes |
| Built-in calling (products differ) | Yes | Not verified |
| Pipeline management | Yes | Yes |
| Email automation | Not verified | Not verified |
| Lead scoring | Not verified | Not verified |
| Workflow automation | Yes | Yes |
| Open source | Not verified | Not verified |
Integrations
Scroll sideways to see every product.
| Integration | Close | Nutshell |
|---|---|---|
| Gmail (products differ) | Not listed | Native |
| Microsoft Outlook (products differ) | Not listed | Native |
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